Scripted bot
from
8,000
₴
Menus, buttons and leads
- Dialogue script and copy
- Website or Telegram
- Lead and contact capture
- Notifications for a manager
AI solutions
Chatbot development for your website and Telegram
The bot answers customers from a ready script or with AI that takes answers from your knowledge base. It hands complex enquiries to a manager and sends leads to your CRM or Telegram.
from ₴8,000 scripted bot · AI bot from ₴30,000
Website and Telegram
Script or AI
Handover to a manager
CRM integration
Who it is for
Who needs a chatbot
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Online stores
Answers about stock, delivery and payment and takes orders while your managers are busy.
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Service businesses
Books appointments and gathers enquiries from your website and Telegram in one place.
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Online schools and consultants
Answers the typical questions and passes customers who are ready to buy to a manager.
What’s included
What chatbot development includes
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Script and copy
We design the dialogues for your tasks: greetings, answers, buttons, contact capture.
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Bot on your website
A chat widget in the style of your site — on every page or only where it is needed.
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Bot in Telegram
The same bot in the messenger: menus, buttons, notifications for managers.
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AI answers from your knowledge base
The bot answers from your documents, price lists and FAQ, and says so when the answer is not there.
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Handover to a manager
The bot passes a complex enquiry to a person together with the dialogue history.
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Integrations
Leads go to your CRM, Google Sheets or the managers’ Telegram chat.
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Analytics and improvements
We see what customers ask about and extend the answers.
Pricing
How much a chatbot costs
AI bot
from
30,000
₴
Answers from your own data
- Answers from your knowledge base
- Website and Telegram
- Handover to a manager with the dialogue history
- CRM and spreadsheet integrations
We name the final cost after a short brief: it depends on the number of scripts, channels and integrations.
Process
How we build a chatbot
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01
Brief and script
We go through your tasks and the typical customer questions and agree the script and the channels.
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02
Dialogue prototype
We show how the bot talks before development starts: changes are easiest at this stage.
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03
Development and integrations
We build the bot and connect your website, Telegram and CRM — and, for an AI bot, your knowledge base.
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04
Launch
We test it on real questions, show your team how to manage the bot and extend the answers after the first dialogues.
Stack
AI solution technologies
The model is chosen for the task and the budget — from the OpenAI, Anthropic and Google APIs to open-source models on your own server, when the data cannot leave your perimeter.
- OpenAI API
- Anthropic API
- Google Gemini
- LangChain / LlamaIndex
- n8n
- Python
- REST API
- Telegram Mini Apps
What our clients say about us
We’re confident that after working with us you’ll leave a positive review here too.
This is where it all started. Since then we've ordered two more websites here and never even looked for another developer. Every time the work is done well and on time. I recommend them to colleagues.
We came back a second time, now with the chamber's own website. I didn't have to explain anything from scratch: they remembered how we work and suggested better options themselves. And regular clients get a discount too.
I expected it to be like other companies, where you wait days for a reply. Instead, they're always available and always get back to me. Even in the evenings and on weekends, which I really appreciated.
I paid exactly what they quoted at the start. When I asked them mid-project to add a page with my students' results, they named the price first and only then did it. No "that wasn't included" at the end. Others never worked that way.
Two days after launch, inquiries from the contact form stopped coming in. I wrote to them on a Saturday, and it was fixed by lunch. The problem was with the hosting, but no one said "that's not on us." They just sorted it out.
I know nothing about websites. They explained everything in plain language, no jargon. Before handing the site over, they showed me how to change the text and photos myself and recorded a video. Now I update everything on my own. Thank you for your patience.
The site went live a year ago, and I still message them about small things: adding partners, posting photos from the celebration. They answer as if they'd delivered it yesterday. Not once have I heard that the contract has ended.
We needed the site before the season started, and the deadline was tight. They promised four weeks and delivered in three and a half. I never had to chase them. Every week they told me what was done. We started the season with the site already live.
Our old website brought in one or two inquiries a month. Three months after the new one launched, we get eight to ten, with no ads. We're now on Google's first page for the searches that matter. The site finally pays for itself.
Chatbot development for business
A chatbot on your website or in Telegram takes over the typical questions: it answers about prices, delivery and opening hours, books appointments and collects enquiries — straight away, even when your managers are away. The manager gets a customer who has already described the task, together with the conversation history.
We start building a website chatbot with the script: what customers ask, what the bot should answer and when it should hand the conversation to a person. A scripted bot fits menus, buttons and lead forms. An AI bot is the right choice when there are many different questions: it answers from your knowledge base — documents, price lists, FAQ — and passes to a manager whatever is not there. Both work on your website and in Telegram and send leads to your CRM or Google Sheets.
Chatbot development at Success-web.site is work around your process, not a template for everyone. The price depends on the number of scripts, channels and integrations: the plans above are a guide, and we name the exact sum after a short brief.
Need AI to work inside your company’s processes — with requests, documents and reports — rather than in a conversation with customers? That is automation with AI agents.
When the bot has to answer from a large body of documents — policies, contracts, a catalogue — that is a task of its own: RAG system development.
Need screens inside Telegram rather than messages — a catalogue, a cart, booking or an account? That is a Telegram Mini App.
Frequently asked questions about creating chatbots
These are the questions people ask most before they start: what a bot can do, where it works, how much it costs and how long development takes. Did not find yours — write to us and we will answer.
What tasks does a chatbot solve?
It answers typical customer requests, takes orders and bookings, collects contacts, runs surveys, sends messages and reminders — and passes to a manager whatever needs a person. Your team spends less time on the same answers.
In which messengers can you create a bot?
We build bots for websites and Telegram — the channels we work with now. One bot can work in both: the script and the knowledge base are shared, and the leads arrive in one place.
How long does it take to create a chatbot?
It depends on the scripts and integrations. A simple scripted bot takes from 3–5 days, scripts with integrations up to 2–3 weeks, and an AI bot on your knowledge base 2–4 weeks.
How much does a chatbot cost?
A scripted bot costs from ₴8,000, an AI bot from ₴30,000. We name the exact sum after a brief: it depends on the number of scripts, channels and connections to your CRM or spreadsheets.
Can the bot be connected to a website or a CRM?
Yes. On a website the bot works as a chat widget, and it sends leads and contacts to your CRM, Google Sheets or the managers’ Telegram chat.
How is an AI bot different from a scripted bot?
A scripted bot guides the customer with buttons and answers written in advance — fast and predictable. An AI bot understands a question asked in the customer’s own words and looks for the answer in your knowledge base. You can start with a script and add AI later.
Where does an AI bot get its answers?
From the materials you provide: documents, price lists, website pages, FAQ. We choose the model for the task — OpenAI, Anthropic, Google, or an open-source model on your own server when the data cannot leave your perimeter. If the answer is not in the base, the bot says so and passes the conversation to a manager.
What do you need from us to start?
A list of the questions customers ask most often, the answers you already give, and access to the CRM or spreadsheet where leads should go. For an AI bot, also the documents and price lists for the knowledge base. We take care of the script, the copy and the setup.
Can the bot be changed after launch?
Yes. The scripts and the knowledge base can be extended: we look at what customers ask and add answers, buttons or new integrations.
Do customers need to install anything?
No. On a website the bot opens in a chat widget, in Telegram — in an ordinary dialogue with the bot, via a link or a button on your site.
Shall we talk about your chatbot?
Tell us what questions your customers come with — we will suggest a script, channels and a price. No obligation.