Website technical support and maintenance
Website technical support every month: we update the CMS and plugins, make backups, watch over uptime, fix bugs and protect against hacking. You run your business — the site keeps working.
from ₴2,000 per month
Who needs technical support
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Sites that bring in leads
Online stores and service websites: every hour of downtime means lost orders, so the site has to run without failures.
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No developer on staff
No need to hire a full-time specialist: updates, backups and small fixes are on us.
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WordPress and Laravel sites
We support sites built on WordPress, Laravel and PHP — the same technologies we build websites with.
What technical support includes
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Uptime monitoring
We watch over the site’s availability and its forms, so a failure does not go unnoticed.
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CMS and plugin updates
We update WordPress, plugins and the theme, and check that everything works after every update.
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Backups
Copies of the files and the database — before every update and on a schedule, stored apart from the site.
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Bug fixing
We find and fix bugs in the code and the layout, including those that appear after browser updates.
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Protection from viruses and hacking
Security updates, malware checks, protected access to the admin panel and the hosting.
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Loading speed
We keep an eye on page speed and remove what slows it down: heavy images, extra plugins and scripts.
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Consultations
We answer questions about the site, hosting, domain and email — in plain words, without jargon.
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Hourly improvements
New blocks, pages and edits beyond the monthly work — ₴600 per hour, estimated before we start.
How we take a site on support
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01
Site audit
We get the access, check the CMS and plugin versions, backups, speed and security — and tell you what we found.
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02
Plan and price
We agree on the monthly work and fix the price — from ₴2,000 per month, depending on the site.
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03
First maintenance
We make a backup, update the CMS and plugins, fix the bugs we found and set up monitoring.
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04
Monthly support
Updates, backups and checks follow the plan; improvements are done on request, by the hour. You run the business, we run the site.
The technologies we work with
We pick the tool for the task, not the task for the tool: proven technologies we use every day.
- WordPress
- Laravel
- PHP
- MySQL
- Nginx
- Cloudflare
- PageSpeed Insights / Lighthouse
What our clients say about us
We’re confident that after working with us you’ll leave a positive review here too.
This is where it all started. Since then we've ordered two more websites here and never even looked for another developer. Every time the work is done well and on time. I recommend them to colleagues.
We came back a second time, now with the chamber's own website. I didn't have to explain anything from scratch: they remembered how we work and suggested better options themselves. And regular clients get a discount too.
I expected it to be like other companies, where you wait days for a reply. Instead, they're always available and always get back to me. Even in the evenings and on weekends, which I really appreciated.
I paid exactly what they quoted at the start. When I asked them mid-project to add a page with my students' results, they named the price first and only then did it. No "that wasn't included" at the end. Others never worked that way.
Two days after launch, inquiries from the contact form stopped coming in. I wrote to them on a Saturday, and it was fixed by lunch. The problem was with the hosting, but no one said "that's not on us." They just sorted it out.
I know nothing about websites. They explained everything in plain language, no jargon. Before handing the site over, they showed me how to change the text and photos myself and recorded a video. Now I update everything on my own. Thank you for your patience.
The site went live a year ago, and I still message them about small things: adding partners, posting photos from the celebration. They answer as if they'd delivered it yesterday. Not once have I heard that the contract has ended.
We needed the site before the season started, and the deadline was tight. They promised four weeks and delivered in three and a half. I never had to chase them. Every week they told me what was done. We started the season with the site already live.
Our old website brought in one or two inquiries a month. Three months after the new one launched, we get eight to ten, with no ads. We're now on Google's first page for the searches that matter. The site finally pays for itself.
Website maintenance
Any commercial website is like a car: without regular maintenance, failures start sooner or later. A new browser update breaks the layout, a plugin stops working with a new version of WordPress, a new security threat appears, and analytics suddenly stops counting leads. Website technical support is monthly work that prevents such problems instead of only putting out fires.
Website maintenance covers CMS and plugin updates, backups of the files and the database, security and speed checks, bug fixing and consultations. Speed is part of support too: visitors leave a site that loads slowly, and search engines take it into account.
We support websites with the same hands that build them: we know WordPress, Laravel and PHP from the inside. So we make a backup before every update and look for the cause of a bug in the code rather than at random. You are never left alone with a problem — we explain what happened and what we did.
Website technical services start from ₴2,000 per month: the scope depends on the site and how often it is updated. One-off improvements outside the plan cost ₴600 per hour, estimated before the work starts.
Moving a site to another server, automated deployment and monitoring are a separate service: DevOps and cloud infrastructure.
Frequently asked questions about technical support
Regular maintenance is the key to a site that runs smoothly. Here are answers to the questions people ask before they start: why support is needed, what it includes, how much it costs and how often to run diagnostics. Didn’t find yours? Write to us and we’ll answer.
Why do you need website maintenance?
A website is a dynamic tool that requires regular updates, protection and monitoring. Without support, it may work slowly, incorrectly or even be vulnerable to hacker attacks.
What is included in technical support?
Website monitoring, CMS and plugin updates, backups, bug fixing, virus protection, loading speed optimization and consultations.
How much does the service cost?
From ₴2,000 per month: the price depends on the complexity of the site, the scope of work and how often it is updated. One-off improvements beyond the monthly work cost ₴600 per hour.
How often should technical diagnostics be performed?
Monthly maintenance is recommended. Some tasks, such as security monitoring, may be performed weekly or even daily depending on the complexity of the site.
What happens if you don't maintain your site regularly?
There is a risk of data loss, slow performance, broken features and vulnerability to hacking. Without support, the site becomes vulnerable and less effective.
Do you support websites you did not build?
Yes. We start with an audit: we look at the code, the CMS and plugin versions and the hosting — and tell you what is worth fixing before we take the site on monthly support.
Can I order one-off help without monthly support?
Yes. One-off tasks cost ₴600 per hour, and we give an estimate before the work starts.
Do you fill the site with texts and products?
Filling the site is a separate service, content management: texts, photos, products and news according to your plan. Technical support makes sure the site works.
Shall we take your site on support?
Tell us what your site is built on and how it is doing now — we’ll audit it and name the price of support. No obligation.